Privacy Policy
Last updated: December 15, 2025
Introduction
Miles And More is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you use our services related to measurement units, distance calculations, and educational content about miles, kilometers, meters, and centimeters.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Account credentials and authentication information
- Payment and billing information for premium services
- Geographic location data for distance calculations
- Communication preferences and settings
Usage Information
We automatically collect information about how you use our services:
- Device information (IP address, browser type, operating system)
- Usage patterns and interaction data
- Conversion calculations and measurement preferences
- Session duration and frequency of visits
- Referral sources and navigation paths
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content related to measurement units and distance calculations.
How We Use Your Information
We use the collected information for the following purposes:
- Providing and maintaining our measurement conversion services
- Processing transactions and managing your account
- Improving our educational content about miles, kilometers, and other units
- Personalizing your experience with relevant measurement tools
- Communicating with you about service updates and features
- Analyzing usage patterns to enhance our platform
- Ensuring security and preventing fraudulent activities
- Complying with legal obligations and regulatory requirements
Information Sharing and Disclosure
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, processing payments, providing customer support, and delivering educational content about measurement units. These providers are contractually obligated to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Data Security
We implement comprehensive security measures to protect your personal information:
- Industry-standard encryption for data transmission and storage
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Restricted access to personal information on a need-to-know basis
- Secure data centers with physical and digital safeguards
- Regular backup procedures and disaster recovery protocols
While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our protective measures.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Update or correct inaccurate personal information
- Deletion: Request deletion of your personal information, subject to legal requirements
- Portability: Receive your data in a structured, machine-readable format
- Restriction: Limit how we process your personal information
- Objection: Object to certain types of processing
- Withdrawal: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the information provided in the Contact section below.
Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable legal requirements.
When we no longer need your information, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.
When we transfer your information internationally, we implement appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses and adequacy decisions.
Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing in-app notifications
Your continued use of our services after the effective date of the updated policy constitutes acceptance of the changes.
Regulatory Compliance
We comply with applicable data protection regulations, including:
- General Data Protection Regulation (GDPR) for European users
- California Consumer Privacy Act (CCPA) for California residents
- Other applicable regional and national privacy laws
We regularly review and update our practices to ensure ongoing compliance with evolving regulatory requirements.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mailing Address
Miles And More Privacy Department
1247 Measurement Boulevard
Suite 300
San Francisco, CA 94102
United States